Privacy Policy

Overview

At Realty Hub, we respect your privacy and are committed to protecting the personal information you share with us. Realty Hub is a real estate and vehicle buying and selling company primarily serving customers across Thiruvananthapuram (Trivandrum), Kollam, and surrounding areas in Kerala, India. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an inquiry, contact us, or use our services.

Information We Collect

When you interact with Realty Hub, we may collect personal information that you voluntarily provide to us. This may include your name, phone number, email address, location, property requirements, vehicle requirements, and other information provided through inquiry or contact forms. We may also collect general technical and website usage information, such as your IP address, browser type, device information, pages visited, and other information collected through cookies or similar technologies, where applicable.

How We Collect Your Information

We may collect information when you submit an inquiry through our website, complete a contact form, contact us by phone, communicate with us through WhatsApp, send us an email, or otherwise request information about properties or vehicles. We may also automatically collect certain technical information when you browse our website through cookies and similar technologies, depending on the features and services available on the website.

How We Use Your Information

The information collected by Realty Hub may be used to respond to your inquiries, understand your property or vehicle requirements, provide relevant property and vehicle information, arrange property visits or consultations, and communicate with you regarding services or inquiries you have requested. We may also use information to improve our website, services, customer experience, and website security, as well as to prevent fraudulent, unauthorized, or abusive activities. Where permitted by applicable law, we may also use your contact information for relevant marketing or service-related communications.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and provide a better browsing experience. Cookies may help us remember preferences, analyze website usage, or support certain website features. You can manage or disable cookies through your browser settings, although doing so may affect certain website functions.

Sharing of Information

Realty Hub may share personal information when reasonably necessary to provide the services or respond to an inquiry. This may include sharing relevant information with property owners, vehicle sellers, buyers, representatives, or service providers involved in fulfilling your request. Information may also be shared with website, hosting, communication, analytics, or other service providers where required to operate our business and website. We may disclose information when required by applicable law, legal proceedings, government authorities, or regulatory requirements. Realty Hub does not sell your personal information simply for the purpose of selling customer data.

Third-Party Services and External Links

Our website may use third-party services to support website functionality, communication, hosting, analytics, or other business operations. We may also provide links to third-party websites, platforms, or services for your convenience. These third-party websites operate independently and may have their own privacy policies and practices. Realty Hub is not responsible for the privacy practices, content, or security of external websites that you may access through links on our website.

Data Security

Realty Hub takes reasonable measures to protect the personal information we receive from unauthorized access, misuse, alteration, loss, or disclosure. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Data Retention

We may retain your personal information for as long as reasonably necessary to respond to your inquiries, provide requested services, maintain business records, meet operational requirements, resolve disputes, comply with applicable legal obligations, or for other legitimate business purposes. When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your information where applicable, withdraw consent where processing is based on consent, or ask questions about how your personal information is collected and used. To exercise these rights or raise a privacy-related concern, you can contact Realty Hub using the contact details below.

Children's Privacy

The Realty Hub website and services are not intended to knowingly collect personal information from children. We encourage parents or legal guardians to supervise children's online activities and contact us if they believe that a child has provided personal information to us without appropriate consent.

Changes to This Privacy Policy

Realty Hub may update or modify this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable requirements. Any updated version will be published on this page along with the revised Last Updated date. We encourage visitors to review this page periodically to stay informed about how their information is handled.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Realty Hub handles your personal information, please contact us using the details below.